Privacy Policy
Draft for attorney review. Last updated June 19, 2026.
Draft notice
This privacy policy is a business-specific draft. It is not legal advice. Have it reviewed by a licensed attorney before publishing.
Who we are
Hyden's Heavy Equipment Service LLC is a veteran-owned mobile diesel repair company based in Lavonia, Georgia. Our mailing address is 134 Old City Park Rd, Lavonia, GA 30553. Our phone number is 706-491-5999.
What we collect
We collect only the information you give us or that our hosting provider automatically logs:
- Name, phone number, email address, and message content when you fill out a form.
- Your IP address, browser type, and timestamps, which are logged for security and rate limiting.
- Cloudflare Turnstile challenge data to reduce spam and abuse.
How we use information
We use your information to:
- Reply to quotes, questions, and service requests.
- Send text replies when you use the Text the Owner feature.
- Send email updates when you join the "Stay Notified" list.
- Prevent fraud, abuse, and spam.
Who we share it with
We do not sell your personal information. We share data only with the service providers needed to run this website and communicate with you:
- Twilio, for sending and receiving text messages. See the Twilio Privacy Policy.
- Cloudflare, for hosting, security, Turnstile bot protection, and rate limiting. See the Cloudflare Privacy Policy.
- Resend (if configured), for sending marketing emails. See the Resend Privacy Policy.
Retention
We keep contact form records for up to two years so we can follow up on service history. Newsletter subscribers stay on the list until they unsubscribe or request deletion. You can ask us to delete your information at any time.
Your rights
You can request access to, correction of, or deletion of your personal information by calling 706-491-5999 or emailing the address we provide when we reply to your message. We will respond within a reasonable time.
Security
We use HTTPS, Cloudflare protection, server-side validation, rate limiting, and bot checks to protect your data. No security measure is perfect, and we cannot guarantee complete protection.
Children
This website is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes
We may update this policy as our services or the law changes. The latest version will always be posted here with the last updated date.